Built by Someone
Who's Actually Done It
Onboardwerks exists because we onboard B2B customers every day - and we got tired of the tools that were supposed to help.
From Distribution Floor to Software Platform
Our roots are in wholesale distribution. We started on the warehouse floor at 14, working in a family business - picking orders, managing inventory, dealing with customers who needed things yesterday. Over 20+ years, we built a career spanning startups to Fortune 100 companies in software engineering, but never lost that hands-on understanding of how distribution businesses actually run.
In 2019, we founded Orderwerks - a B2B order management platform purpose-built for wholesale distributors and manufacturers in regulated industries like wine and spirits, firearms, and tobacco. The platform handles everything from catalog management to order processing to compliance tracking.
As Orderwerks grew, one problem kept coming up: getting new customers from "signed contract" to "fully operational" was messy. Every onboarding was different. Steps got missed. Customers got frustrated before they ever saw the value of the platform. The spreadsheets and email chains that were supposed to manage the process only made things worse.
So we built the solution internally - a structured onboarding system that standardized the process, tracked every step, and made sure nothing fell through the cracks. It worked. Customers got live faster. The team stopped losing track of where things stood. Onboarding went from the most stressful part of the customer lifecycle to one of the smoothest.
That internal tool became Onboardwerks.
Not Another Generic Onboarding Tool
There are plenty of onboarding tools out there. Here's why this one is different.
Built from Real Onboarding Pain
Not designed in a vacuum by a product team that hasn't onboarded a customer. Built by someone who does it weekly and felt every friction point firsthand.
Battle-Tested on Complex Operations
Proven on complex, multi-step implementations involving data migration, system integration, and compliance workflows. If it can keep regulated distributors on track through onboarding, it can handle yours.
From the Makers of Orderwerks
Backed by the same team that has processed over $500M in B2B orders. This isn't a side project - it's built on production-grade infrastructure.
Small Team, Direct Access
When you work with Onboardwerks, you work with the people who built it. No layers. No handoffs. No "let me check with engineering."
Part of the Werks Family
Orderwerks
B2B order management for wholesale distributors and manufacturers. Catalog management, order processing, compliance tracking, and more.
orderwerks.comOnboardwerks
Customer onboarding platform that standardizes the post-sale process. Playbooks, progress tracking, and structured workflows.
You're hereEach product was built to solve a problem we hit ourselves. No product roadmap by committee - just real solutions to real operational pain.
Want to See How We Onboard Customers?
Let us walk you through the process and show you what structured onboarding looks like.